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Payment Policy

Payment Policy for Evirea

This Payment Policy outlines the terms and conditions governing all payments made on the Evirea website (www.evirea.com). By making a purchase on our Site, you agree to the terms set forth in this policy.

1. Accepted Payment Methods

We accept the following secure payment methods to provide you with flexibility and convenience:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa

    • Mastercard

    • American Express

    • Discover

  • Digital Wallets:

    • PayPal

    • Apple Pay

    • Google Pay

All payments are processed in USD (United States Dollar). If you are shopping from outside the United States, your credit card company or payment provider will automatically convert the charge to your local currency based on their exchange rate, which may include conversion fees. Evirea is not responsible for these fees.

2. Payment Security

Your security is our top priority. We implement robust measures to protect your financial information:

  • SSL Encryption: Our website is secured with Secure Socket Layer (SSL) technology, which encrypts your personal and payment information during transmission.

  • PCI DSS Compliance: We are compliant with the Payment Card Industry Data Security Standards (PCI DSS). This means we adhere to the strict security standards set by the PCI Security Standards Council to protect cardholder data.

  • Tokenization: We use tokenization, a process that replaces your sensitive card details with a unique identifier (a "token"). This means your full card details are never stored on our servers.

For your safety, we will never ask for your sensitive payment information, such as your full card number, via unsecured channels like email.

3. When You Will Be Charged

Your payment method will be authorized and charged at the moment you place your order. If your payment is authorized and your order is confirmed, the funds will be captured and the transaction will be completed.

4. Payment Authorization

By providing a payment method, you confirm that you are authorized to use that payment method and that the information you provide is accurate and complete. If we cannot charge your selected payment method for any reason (e.g., insufficient funds, declined by your bank), we reserve the right to cancel your order.

5. Pre-Orders

For any pre-order items, your payment method will be authorized at the time of order placement. The full amount will be charged when your order is shipped.

6. Billing Statement Descriptor

The charge on your credit card or bank statement will appear under the name "EVIREA" or "EVIREA.COM".

7. Failed or Declined Payments

If your payment fails or is declined, please:

  1. Verify that your billing information (name, address, CVV code) matches the information on file with your bank.

  2. Ensure your card has not expired.

  3. Contact your bank or financial institution to ensure there are no restrictions on your card for international or online transactions.

You may try placing your order again with the corrected information. If the problem persists, please contact your financial institution or try an alternative payment method.

8. Refunds

All refunds will be issued to the original payment method used for the purchase. Please see our [Return & Refund Policy] for full details. The time it takes for the refund to be credited to your account will depend on your bank or credit card company's processing time, but it typically appears within 5-10 business days after we process the refund.

9. Pricing and Sales Tax

  • Product Prices: All product prices on our Site are listed in USD. We reserve the right to correct any pricing errors that may occur inadvertently.

  • Sales Tax/VAT:

    • For customers in the United States, sales tax will be added to your order where required by state law.

    • For customers in the European Union and United Kingdom, the applicable Value Added Tax (VAT) is included in the product price you see at checkout.

10. Contact for Payment Issues

If you have any questions about a charge, need to dispute a payment, or require assistance with the payment process, please contact our customer service team at:

Email: evireaint@outlook.com

Please include your order number and the details of the issue for a faster resolution.

11. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.